Kano: Difference between revisions
Jump to navigation
Jump to search
| Line 49: | Line 49: | ||
== Referencias == | == Referencias == | ||
* Kano, Noriaki et al. (1984). "Attractive quality and must-be quality". ''The Journal of the Japanese Society for Quality Control'', 14(2), 39–48. | |||
Kano, Noriaki et al. (1984). "Attractive quality and must-be quality". ''The Journal of the Japanese Society for Quality Control'', 14(2), 39–48. | |||
== Véase también == | == Véase también == | ||