Flexibility
From Technical Management to Expert Management
Flexibility distinguishes two levels of agile management:
- Technical management: management based on the faithful application of models of practices and processes. It is the right starting point for beginners: the standard framework serves as a guide and a point of reference.
- Expert management: management based on the manager's tacit knowledge, freely adapting practices to the specific context of the project, the team, and the organization. It is the goal that mature agility aims for.
Knowledge of different techniques and methodologies broadens the manager's judgement and repertoire of resources, enabling increasingly expert management that is less and less dependent on the mechanical application of rules.
How to cultivate flexibility
To keep pace with the evolution of professional knowledge and continuously broaden one's own judgement, it is advisable to:
- Overcome resistance to change and avoid dogmatically adopting or defending any one model. A framework that worked in one context may not work in another.
- Critical-constructive spirit: continuously and constructively question current ways of working, with enough professional knowledge and judgement to adapt the work system to the characteristics of the project, the team, and the organization.
Flexibility in the face of AI
Generative AI is testing the flexibility of agile teams in unprecedented ways: tools evolve week by week, workflows change, and historical estimates are no longer valid. The teams with the most expert management, those that understand the why behind agile practices and not just the what, are the ones best adapting their ways of working to the new context.
Common mistake
Using "flexibility" as a justification for not following any practice. Flexibility does not mean an absence of structure: it means that the structure is consciously adapted to the context. A team that abandons all the Scrum events because "we're flexible" is usually avoiding the discomfort of continuous improvement, not applying expert management. Flexibility requires solid knowledge of the framework before it can be adapted.
See also
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