Satisfaction Histogram
Description and purpose
The goal is to provide a visual snapshot of the team's state in a particular area, serving as a starting point for deeper conversations. Team members vote anonymously, which reduces social conformity bias.
How to run the activity
- The facilitator writes a numerical scale (usually from 1 to 5) on a flip chart and assigns a definition to each number. The definitions are read aloud.
- Index cards or slips of paper are handed out to each team member. Each person writes the number that represents their level of satisfaction, folds the card, and places it on a pile.
- A volunteer fills in the histogram while the facilitator reads the cards aloud.
- The results are read and discussed. The facilitator can start a conversation about the patterns the chart shows.
Example scale for opening a retrospective
- 5: It's the best day of my life. I'm extremely happy.
- 4: I've gotten off to a good start today. I'm quite satisfied.
- 3: The day has started well. I'm moderately satisfied.
- 2: The day has started worse than others. I'm not very satisfied.
- 1: Nothing seems to be going right today. I'm not satisfied at all.
Variants
The histogram can be applied to different dimensions:
- Satisfaction with the current sprint.
- Product quality.
- Interactions with the customer or external stakeholders.
- Quality of the team's internal collaboration.
Common mistake
Doing nothing with the result. A histogram with mostly low scores is a signal the team has given about its state. If the facilitator collects the data and moves on to the next activity without opening a conversation about it, the histogram will have served little purpose. The chart is the starting point of the conversation, not the end.
Resources
🔧 Diseñar una retrospectiva [Designing a retrospective] (in Spanish)Template · Scrum Manager
References
- Derby, Esther; Larsen, Diana. (2006). Agile Retrospectives: Making Good Teams Great. Pragmatic Bookshelf.
See also
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