Desafío de empatía

Put yourself in their shoes and improve your results. The empathy challenge transforms the way you see users, customers or colleagues. Use real insight to connect, design better and act with certainty.

  • It helps you adopt a user-centered approach in a practical way.
  • It fosters creativity and collaboration within teams.
  • It allows you to become more aware of users’ needs and desires, strengthening the empathy phase of any Design Thinking process.

Other resources

Interview Snapshot
Template / Canvas

Template for conducting user interviews.

Priorización ICE Score
Interactive tool

Learn to use ICE Score.

Mapa de observaciones y perspectivas AEIOU
Interactive tool

Interactive map to classify observations with the AEIOU method.

WSJF (Weighted Shortest Job First)
Interactive tool

Learn to apply the WSJF (Weighted Shortest Job First) method.