Desafío de empatía

Put yourself in their shoes and improve your results. The empathy challenge transforms the way you see users, customers or colleagues. Use real insight to connect, design better and act with certainty.

  • It helps you adopt a user-centered approach in a practical way.
  • It fosters creativity and collaboration within teams.
  • It allows you to become more aware of users’ needs and desires, strengthening the empathy phase of any Design Thinking process.

Other resources

WSJF (Weighted Shortest Job First)
Document

Learn to apply the WSJF (Weighted Shortest Job First) method.

Club
Hook Framework
Document

Discover users' motivations and how their actions are triggered.

Club
User persona
Document

Template and guide for creating a user persona.

Temporizador de lluvia de ideas
Document

Learn to manage time in a Design Thinking brainstorming session.